The philosophy
MY-DECO-SHOP: a tool for those who love beautiful design objects, timeless, and always quality.

A great rigor in the selection of products, always chic, offbeat and affordable, and a quality service, innovative (you have for example 100 days to change your mind) gives you solid guarantees in an Internet universe sometimes saturated with various offers.

MY-DECO-SHOP presents a selection of the most beautiful decorative objects of the moment.
We bring together for you a wide range of design objects, which seem to correspond to the lively and fascinating spirit that characterizes the most talented creators. And we go further ... offering you a very wide choice of materials, colors, or dimensions: if you are looking for a beautiful product, which will be your image, there is a good chance that you find it here.

Our goal: 100% satisfied customers.

Your order is treated with the utmost seriousness
Shipping
For products in stock, shipments are made either the same day or within 24 to 48 hours maximum. Orders validated before 12h with EXPRESS transport are processed immediately, and are sent the same day. If you have an emergency, contact us. We will find the solution with you. We are reachable from Monday to Saturday, from 9h to 22h.

Tracking the order
You receive by mail a "notice of order preparation" and a little later a "notice of dispatch" when these steps are crossed. You have the opportunity to follow step by step the processing of your order. (my account / my orders section) A tracking number is also sent to you by e.mail when the order leaves our warehouses.

Personalization
Many items are customizable, and adapt perfectly to your project: we offer a maximum choice of colors, always retaining a high level of quality for selected materials. We encourage you to ask us for samples of fabrics or materials. We will be happy to send them to you.

Some creations are simply unique (and sometimes even numbered), made by designers or artists, who realize them on order. On this occasion, certain parts can also be modified, according to your imperatives.

These products are not available on stock - however, the waiting period is reasonable.
We place an order with our creative partners, craftsmen, or manufacturers, within the hours following the validation of your order.
The delivery time varies from several days to a few weeks: these average times appear on each of the product descriptions. The information is also included in the details of your basket. We confirm you, in the days that follow, the actual delivery date. If a change was to occur, advanced date or - slightly! - delayed, we inform you immediately. We like transparency and efficiency, a guarantee of continuity and fidelity.

About Loyalty: For each order, we credit your account by 2% of the total value of your purchases (except in the case where the reward is already included in your discount). This advantage can be combined with the many decreasing prices that we offer. If you have a major project, we can certainly make you benefit from additional discounts.

We deliver the five continents
A very simple online quote solution (you convert your cart into a quote request in 2 clicks) also allows you to submit your project quickly and efficiently. The quote service is often used for accurate estimates of delivery charges for distant destinations.

Our goal: 100% satisfied customers.

A list is super convenient to store his finds
You will also find a popular tool: the list system.

"My lists" - instructions:
Create a list, give it an easily recognizable name (that of a project, a person, or just call it "our wedding" or "my birthday"), choose the products you like, and add them to your list thus created. This list can be used as a memory aid. You can create as many lists as you want. They are assigned to your account, and remain available as long as you decide.

You also have the possibility to share your lists with your acquaintances, your friends. Thus, they can consult your selection of products, and why not? to please you by offering you exactly what you like.

A professional approach:
An architect can also create several lists (for each of his projects), and thus present, very easily, the selected products to his partners.
We can add, modify, delete products. It is also possible to "sort" the products by associating a very visual rating system (1, 2, or 3 stars for the preferred products). Simple and efficient.

It is thus possible to create a "mini-shop" on the site, with the articles you have selected, and to send the address by mail to its correspondents. That's pretty cool, isn't it?

Our goal: 100% satisfied customers.

Contact us - (almost) continuous service
We attach a lot of importance to your satisfaction.

A question before confirming your order? An experience to share, a suggestion, or a clarification for an urgent delivery? We remain permanently at your disposal, with the constant concern to bring you the most relevant and reliable answer.

Information by phone
7 / 7d from 9h to 22h
by mail: 24/24 h - 7/7 j)

Contact us
using the website, with the contact form
either by chat, directly online, for quick and direct answers
either by e.mail: serviceclients@my-deco-shop.com

or by phone:
Phone (from France): 03 88 07 23 92
Tel (from outside France): + 33 3 88 07 23 92

The head office of MY-DECO-SHOP is located in the north-east of France, more precisely 20 km north of Strasbourg, in Alsace. (in a small town, immersed in the nature: Schweighouse-sur-Moder)

Geographic address
MY-DECO-SHOP EUREKA
2 za du RIED - BP 80352
Schweighouse-sur-Moder
67507 Haguenau Cedex
France

Our goal: 100% satisfied customers.